# Acceptable Use Policy.

> The rules for using Scrini AI: fair and lawful hiring, honest AI disclosure, lawful outreach and data use and protecting the security of the platform.

URL: https://landing.qa.scrini.ai/acceptable-use-policy  
Breadcrumb: Home > Acceptable Use Policy

Last updated: October 2, 2026. What customers and their users may and may not do with Scrini. This policy forms part of our Terms of Service.

## Summary

- Hire fairly and lawfully. Do not use Scrini to discriminate.
- Be honest with candidates, including about AI, recordings and the job itself.
- Contact people lawfully and stop when they ask you to.
- Do not misuse, attack or copy the platform.

## 1. Fair and lawful hiring

- Do not screen, score, rank or reject candidates on protected characteristics such as race, ethnicity, sex, gender identity, sexual orientation, age, disability, religion, national origin or pregnancy, or on proxies for them such as zip codes, photos or names
- Do not set up questions, assessments or criteria that are not related to the job
- Do not use Scrini to infer emotions, health, political views or other sensitive traits, or to categorize people by biometric data
- Do not assess anyone under 16, or under 18 where local law requires it, or anyone below the minimum working age where you hire
- Do not ignore requests for accommodations, alternatives or human review that the law requires

## 2. Honesty with candidates

- Do not post fake or misleading jobs or collect data for roles that do not exist
- Do not charge candidates fees to apply or be considered
- Do not configure agents to deny being an AI or to impersonate a real person
- Do not record calls or video without the notice and consent the law requires
- Do not mislead candidates about the employer, the role, pay or how their data is used

## 3. Lawful outreach and data

- Do not contact people in breach of anti-spam, telemarketing and messaging laws such as CAN-SPAM, the TCPA, CASL and the UK and EU e-privacy rules, or in breach of carrier and WhatsApp rules
- Do not keep contacting people who opted out
- Do not upload or source personal data you have no lawful basis to process, or scrape sites in breach of their terms
- Do not upload special category data, government ID numbers or payment card data unless the law allows it and we have agreed to it in writing

## 4. Platform security and integrity

- Do not probe, scan or test the Service for vulnerabilities except as our Vulnerability Disclosure policy allows
- Do not bypass access controls, rate limits or usage limits, or share accounts
- Do not upload malware or content that infringes others' rights
- Do not reverse engineer, copy or resell the Service, or use it or its Output to build a competing product or train AI models
- Do not use the Service for sanctioned persons or in sanctioned countries

## 5. Enforcement

If we reasonably believe this policy has been broken, we may remove content, pause agents or outreach, suspend accounts or end the agreement, depending on how serious it is. Where we can, we will tell you first and give you a chance to fix the problem.

## 6. Reporting misuse

If you believe someone is misusing Scrini, including a candidate who received unwanted messages or suspects a fake job, email support@scrini.ai with the details. We will investigate.

## Related policies.

### Privacy Policy

How Scrini collects, uses and protects personal data.

[Read](https://landing.qa.scrini.ai/privacy-policy)

### Candidate Privacy Notice

For people assessed through Scrini by an employer.

[Read](https://landing.qa.scrini.ai/candidate-privacy-notice)

### AI Transparency Notice

How our AI agents work and the choices candidates have.

[Read](https://landing.qa.scrini.ai/ai-transparency)

### Cookie Policy

Cookies, consent and how to change your choices.

[Read](https://landing.qa.scrini.ai/cookie-policy)

### Terms of Service

The agreement for using the Scrini platform.

[Read](https://landing.qa.scrini.ai/terms-of-service)

### Data Processing Addendum

Key terms for processing personal data on your behalf.

[Read](https://landing.qa.scrini.ai/dpa)

### Subprocessors

Third parties that process data for Scrini.

[Read](https://landing.qa.scrini.ai/subprocessors)

### Data Security Policy

How we protect data and respond to incidents.

[Read](https://landing.qa.scrini.ai/data-security-policy)

### Refund Policy

Credits, billing disputes and refunds.

[Read](https://landing.qa.scrini.ai/refund-policy)

### Accessibility Statement

Our accessibility commitment and accommodations.

[Read](https://landing.qa.scrini.ai/accessibility)

### Vulnerability Disclosure

How to report a security issue.

[Read](https://landing.qa.scrini.ai/vulnerability-disclosure)