# Subprocessors.

> The third-party subprocessors Scrini AI uses to host, run and support its AI hiring platform, what each one does and how changes are announced.

URL: https://landing.qa.scrini.ai/subprocessors  
Breadcrumb: Home > Subprocessors

Last updated: October 2, 2026. The third parties that process customer personal data on behalf of Scrini AI.

## Summary

- A subprocessor is a company we engage that may process customer personal data to help us deliver the Service.
- Every subprocessor is bound by a written contract with data protection terms at least as protective as our Data Processing Addendum.
- We give customers at least 30 days' notice before we add or replace a subprocessor, and customers can object.

## 1. How we choose subprocessors

We review each subprocessor's security and privacy practices before we use it, limit the data it receives to what it needs and require contracts that protect the data, including Standard Contractual Clauses or other transfer safeguards when data moves between countries.

## 2. Current subprocessors

The providers below process customer personal data for Scrini. To request the full list for your contract, including legal entity names and processing locations, email support@scrini.ai.

| Subprocessor | Purpose | Location |
| --- | --- | --- |
| Amazon Web Services | Cloud hosting, storage and infrastructure | India (Mumbai) and Germany (Frankfurt). EU-only hosting available |
| Twilio | Calls, email, SMS and messaging delivery | United States |
| ElevenLabs | AI voice for phone screens and agents, when enabled | Details on request |
| Google Cloud Platform | Analytics, when enabled | Details on request |
| AI model providers (large language model and speech-to-text) | Generating questions, messages, transcripts, summaries and scores | Details on request |
| Email delivery providers | Transactional and outreach email | Details on request |
| Support, ticketing, monitoring and incident management tools | Customer support and service operations | Details on request |

## 3. Integrations you choose

These providers process data only if a customer connects them, under the customer's own agreement with that provider.

| Provider | Purpose |
| --- | --- |
| Bullhorn, JobDiva, Greenhouse, Lever, Workday | Two-way applicant tracking system sync |
| LinkedIn, Indeed, Monster, CareerBuilder | Job boards and sourcing |
| Vonage, RingCentral, Exotel, 8x8 | Voice calls through your own telephony provider |
| WhatsApp | Candidate messaging |
| Zoom, Microsoft Teams, Google Calendar, Microsoft Outlook | Meetings and interview scheduling |

## 4. Changes to this list

We will give customers at least 30 days' notice before a new subprocessor starts processing customer personal data, by email to the account owner or by updating this page. A customer can object on reasonable data protection grounds within the notice period. We will then work with the customer to find a solution, and if we cannot, the customer may terminate the affected part of the Service as set out in our Data Processing Addendum.

## 5. Questions

Email support@scrini.ai with questions about our subprocessors or to request the signed list for your contract.

## Related policies.

### Privacy Policy

How Scrini collects, uses and protects personal data.

[Read](https://landing.qa.scrini.ai/privacy-policy)

### Candidate Privacy Notice

For people assessed through Scrini by an employer.

[Read](https://landing.qa.scrini.ai/candidate-privacy-notice)

### AI Transparency Notice

How our AI agents work and the choices candidates have.

[Read](https://landing.qa.scrini.ai/ai-transparency)

### Cookie Policy

Cookies, consent and how to change your choices.

[Read](https://landing.qa.scrini.ai/cookie-policy)

### Terms of Service

The agreement for using the Scrini platform.

[Read](https://landing.qa.scrini.ai/terms-of-service)

### Acceptable Use Policy

What customers may and may not do with Scrini.

[Read](https://landing.qa.scrini.ai/acceptable-use-policy)

### Data Processing Addendum

Key terms for processing personal data on your behalf.

[Read](https://landing.qa.scrini.ai/dpa)

### Data Security Policy

How we protect data and respond to incidents.

[Read](https://landing.qa.scrini.ai/data-security-policy)

### Refund Policy

Credits, billing disputes and refunds.

[Read](https://landing.qa.scrini.ai/refund-policy)

### Accessibility Statement

Our accessibility commitment and accommodations.

[Read](https://landing.qa.scrini.ai/accessibility)

### Vulnerability Disclosure

How to report a security issue.

[Read](https://landing.qa.scrini.ai/vulnerability-disclosure)