Got Questions? We’ve Got Answers.
Whether you’re just getting started or already a pro, our FAQ section covers everything you need, from billing to features, to make your experience smoother.
Why Scrini
How is this different from the ATS we already use?
Your ATS stores candidates. Scrini does the work around it: it sources, reaches out, screens, assesses and ranks candidates, then writes the results back to your ATS. You keep your system; your recruiters stop doing the repetitive first-round work.
How much faster will we hire?
The biggest gains come from the steps that usually wait on a person: every applicant is contacted within minutes, screened the same day and ranked automatically. Teams typically see a pre-vetted shortlist in hours rather than weeks on roles that used to need first-round recruiter screens.
Will it replace our recruiters?
No. Scrini takes over sourcing, outreach, first-round screens and scheduling. Recruiters and hiring managers keep the judgment calls, relationships and final decisions and get hours back every week to spend on them.
Does it work for non-tech roles?
Yes. Questions, checks and assessments adapt to each role, from nurses and store managers to analysts, support agents and engineers. Screening questions can cover licenses, shifts, languages and location.
What does Scrini AI automate?
Sourcing, outreach, screening, assessments, ranking and scheduling. Agents run the first round and write the results back to your ATS, so recruiters keep the decisions.
Getting started
How long does setup take?
Most teams are live within 24 to 48 hours. Connecting your ATS and job boards usually takes under two hours, and our team runs a guided onboarding session at no extra cost.
Can we try it before we commit?
Yes. You can start with a 7-day free trial and 50 credits and run real roles through the full platform. No card is needed to get started.
Does our team need technical skills?
No. Recruiters set up a role by describing it in plain language, and keep working in their usual ATS. Most integrations connect in a few clicks without developer help.
Using Scrini
Will candidates know they are speaking with AI?
Yes. Candidates are told when an AI agent is running a screen or assessment, and every interaction is recorded with a full transcript and audit trail.
How do you keep screening fair and consistent?
Every candidate for a role gets the same structured questions and is scored on the same scorecard. Each score comes with the evidence behind it, so your team can review and override any decision.
Which tools does it work with?
Scrini connects to ATSs such as Bullhorn, JobDiva, Greenhouse, Lever and Workday, job boards like LinkedIn and Indeed and reaches candidates by phone, email, SMS and WhatsApp. Scores, transcripts and status changes sync back to your ATS.
Which ATS platforms are supported?
Scrini works with ATSs such as Bullhorn, JobDiva, Greenhouse, Lever and Workday, with two-way sync of scores, transcripts and status changes.
Can Scrini push candidate notes back to our ATS?
Yes. Two-way sync writes candidate scores, interview summaries and status changes directly to the candidate profile in your ATS.
Do integrations require developer effort?
No. Most integrations connect in a few clicks without developer help. For custom workflows, our team can help you set them up.
Pricing
How does pricing work?
Scrini is priced on usage credits, with no per-seat fees. Credits are used for AI tasks such as resume screening, AI phone calls, video interviews and assessments and you are only charged when a task completes successfully.
Are we charged if a call or interview fails?
No. If a task fails for a technical reason, no credits are deducted. Only completed tasks use credits.
Do unused credits roll over?
Startup credits are valid for 90 days from purchase; Growth and Enterprise credits last until the end of your term unless your order form says otherwise. Unused credits are non-refundable and do not roll over. You can top up at any time.
Do you offer enterprise plans?
Yes. Enterprise plans include a custom credit package, custom integrations and workflows, white-label, 24/7 priority support and a dedicated account manager.
Are unused credits refundable?
No. Startup credits are valid for 90 days from purchase; Growth and Enterprise credits last until the end of your term unless your order form says otherwise. Unused credits are non-refundable and do not roll over. You can top up at any time.
Can we pay month-to-month?
Yes. The Startup plan has no long-term contract: start free with 50 credits, then buy credits at US$0.40 each when you need them. The Growth plan gives 20% off with volume pricing, with a minimum purchase of 5,000 credits.
Security & data
Is candidate data secure?
Yes. Data is encrypted in transit and at rest. Security controls are mapped to SOC 2 and ISO 27001, Scrini is built for GDPR and you can choose where your data is stored, including EU-only hosting.
Is our candidate data used to train AI models?
No. Your candidate data is used only for your own hiring workflows and is never used to train or fine-tune shared AI models.
Is Scrini SOC 2 compliant?
Our security controls are mapped to SOC 2 and ISO 27001, with encryption in transit and at rest. Talk to us for the details your security review needs.
Where is data stored?
Data is hosted in AWS Mumbai and Frankfurt regions. Clients can request EU-only storage for GDPR needs.
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