Subprocessors.

Last updated: October 2, 2026. The third parties that process customer personal data on behalf of Scrini AI.

Summary

A subprocessor is a company we engage that may process customer personal data to help us deliver the Service.
Every subprocessor is bound by a written contract with data protection terms at least as protective as our Data Processing Addendum.
We give customers at least 30 days' notice before we add or replace a subprocessor, and customers can object.

1. How we choose subprocessors

We review each subprocessor's security and privacy practices before we use it, limit the data it receives to what it needs and require contracts that protect the data, including Standard Contractual Clauses or other transfer safeguards when data moves between countries.

2. Current subprocessors

The providers below process customer personal data for Scrini. To request the full list for your contract, including legal entity names and processing locations, email support@scrini.ai.

Subprocessor	Purpose	Location
Amazon Web Services	Cloud hosting, storage and infrastructure	India (Mumbai) and Germany (Frankfurt). EU-only hosting available
Twilio	Calls, email, SMS and messaging delivery	United States
ElevenLabs	AI voice for phone screens and agents, when enabled	Details on request
Google Cloud Platform	Analytics, when enabled	Details on request
AI model providers (large language model and speech-to-text)	Generating questions, messages, transcripts, summaries and scores	Details on request
Email delivery providers	Transactional and outreach email	Details on request
Support, ticketing, monitoring and incident management tools	Customer support and service operations	Details on request

3. Integrations you choose

These providers process data only if a customer connects them, under the customer's own agreement with that provider.

Provider	Purpose
Bullhorn, JobDiva, Greenhouse, Lever, Workday	Two-way applicant tracking system sync
LinkedIn, Indeed, Monster, CareerBuilder	Job boards and sourcing
Vonage, RingCentral, Exotel, 8x8	Voice calls through your own telephony provider
WhatsApp	Candidate messaging
Zoom, Microsoft Teams, Google Calendar, Microsoft Outlook	Meetings and interview scheduling

4. Changes to this list

We will give customers at least 30 days' notice before a new subprocessor starts processing customer personal data, by email to the account owner or by updating this page. A customer can object on reasonable data protection grounds within the notice period. We will then work with the customer to find a solution, and if we cannot, the customer may terminate the affected part of the Service as set out in our Data Processing Addendum.